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(415) 869 6984 (Direct & Support)
2526 Ramona Street, Long Island, NY 115533
Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 9:00 AM - 2:00 PM EST
Sunday: Closed
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Here is what medical practices ask when considering WestBridge RCM.
Most medical practices can be fully onboarded within 7 to 14 business days. We coordinate directly with your EHR/PMS vendor, establish clearinghouse electronic data interchange (EDI) and electronic remittance advice (ERA) links, and train your staff without interrupting your daily patient schedule.
We require basic practice credentials (NPI, Tax ID, PTAN), billing access to your EHR/PMS system, current fee schedules, and clearinghouse credentials. Our dedicated onboarding specialist provides a step-by-step checklist and executes our comprehensive Business Associate Agreement (BAA) upfront.
We align our financial success with yours. We operate primarily on a percentage-of-collections model (typically between 4% and 6% depending on practice specialty and volume). You only pay when you get paid—there are no hidden setup fees or surprise maintenance costs.
Our team has hands-on experience across all major healthcare EHR and Practice Management platforms, including Epic, eClinicalWorks, Kareo/Tebra, AdvancedMD, AthenaHealth, NextGen, DrChrono, Allscripts/Veradigm, Practice Fusion, and WebPT.
You retain 100% transparency and real-time access. In addition to your EHR ledger, WestBridge provides a secure 24/7 web portal where you can view live claim acceptance rates, AR aging breakdowns, daily payment posting logs, and custom executive KPI summaries.
Yes, strictly and unconditionally. All WestBridge operations, systems, encrypted servers, and staff adhere to federal HIPAA, HITECH, and Omnibus regulations. We enforce end-to-end 256-bit AES encryption, multi-factor authentication, annual third-party security audits, and execute BAAs with all clients.